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Federal law enforcement agents will use Web crawler from X1 Social Discovery

In order to train federal law enforcement agents on techniques for gathering evidence from social media content, Web sites, Web mail and YouTube videos, the Federal Law Enforcement Training Center (FLETC) intends to procure a “perpetual license” and yearly software maintenance from X1 Social Discovery, of Pasadena, CA, which captures information from various social networking sources.

“Social media, webmail, website data and YouTube video are very common sources of evidence in criminal and civil litigation and must be routinely addressed in discovery,” explains a limited sources justification document issued by FLETC on September 23. “However, legal and investigative professionals have lacked a means to cope with the vast amounts of data in their workflow, in the same manner as email and files, until now.”

FLETC noted that its own market research identified other potential services, including Trustpoint International, which provides experts in the field to conduct searches. “Trustpoint does not provide an installable ‘webcrawling tool’ that can capture images, text, and other objects on the web from a variety of social media sites,” said the FLETC document.

The agency also reported that Symantec and IBM provide “ediscovery software,” but these do not handle complex law enforcement investigations, it added.

“Unlike archiving and image capture solutions, X1 Social Discovery provides for a matter-centric workflow from search and collection through production in searchable native format,” said FLETC, “while preserving critical metadata not possible through image capture, printouts, or raw data archival of RSS feeds.”

X1 Social Discovery claims its search functionality is unique. It enables its customers to “perform broad, unified searches across multiple accounts, social media streams and websites from a single interface,” says the company’s Web site. Linked content is automatically indexed and searched through the patented X1 fast-as-you-type search from one user interface. Results are aggregated for sorting, tagging and export consistent with standard eDiscovery workflow.”

Further information about this sole source procurement is available from Douglas Marshall at 912-554-4616 or douglas.marshall1@dhs.gov.

 

 

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