GSN Awards Dinner 2011 - Winners and Sponsors Interviews: Howard Ryan, Founder, CEO Total Alert Systems
According to Howard Ryan, Total Alert Systems is a one-stop shopping mass notification portal used by government agencies, DOD, industrial and health care users. It is capable of sending alerts to cell phones, giant voice, billboards, text messaging and handheld radios. The company is a successor to Desktop Alert, which was a Finalist and Winner in previous GSN Award programs. Despite Desktop Alert’s success in signing up the U.S. Army and Air Force, he felt the name was too limiting and he created Total Alert to incorporate new products. In the 2011 Awards Program, Total Alert’s client FEMA received the award for Most Notable Federal Government program based on the Total Alert mass notification system, which is installed in FEMA headquarters and can send messages to all FEMA offices around the country with one click in less than 30 seconds. Total Alert has added many new capabilities, according to Ryan, including social media, which enables communication across competitive barriers and enables customers to share information. Withholding actionable information that can safe an airman’s or a soldier’s life is inexcusable, in Ryan’s opinion.